Guidelines

As early as you can — most of our pieces exist in a single size, so once a date is taken it is gone. In Metro Manila you can book as late as the day before your event, as long as the dress is free; provincial addresses need a few more days for the courier. Bookings open up to six months ahead.

Three days. Your dress is delivered the day before your event and is handed back to your courier anytime between 8:00 AM and 1:00 PM on the third day — from 2:00 PM, a late fee of ₱40 per hour applies. You may keep it longer if the piece is free on those dates — each extra day costs a third of the rental fee. Ask us before your return date, not after.

Confirmed bookings cannot be changed to another dress, because your piece is held exclusively for your dates. You may reschedule the same piece up to seven days before your rental date, subject to availability.

The product page will show you the next free date for that exact piece, and suggest similar pieces available on your date. Do message us — we are happy to help you find something you will love.

Every piece lists its actual garment measurements, and our Fit Check tool compares them against yours. Where a piece runs close we will tell you honestly, and suggest another size or another piece.

The measurements shown are the garment laid flat, in inches. Our Fit Check converts your body measurements for you, so just enter yours as you normally would.

No — our pieces must not be altered, pinned permanently, or adjusted in any way. This keeps them beautiful for everyone who wears them after you.

GCash, or bank transfer to BDO (InstaPay works from most banks and e-wallets). You will see our QR codes at checkout, along with a reference code to include in your payment.

Yes, when you book 2 weeks or more before your event: reserve with 50% of the rental, then pay the balance (the rest of the rental and the security deposit) by 2 days before your event. We email you a reminder 7 days before — the last day you can still cancel for a refund, less ₱200. If the balance isn’t paid by then, your booking may be cancelled, and — like any cancellation within 6 days of the event — the downpayment is non-refundable.

Once we have verified your payment. We check payments within six hours during business hours and email you the moment your reservation is secure.

It is paid with your rental (or with your balance, if you paid a downpayment) and refunded in full after your dress is returned and inspected, usually within 72 hours. Any charges for damage or late return are deducted and explained with photos.

Across the Philippines. Metro Manila is served same-day by courier; provincial addresses go by standard courier and need a little more notice, which the calendar accounts for automatically.

Deliveries are scheduled between 8:00 AM and 1:00 PM. Returns are handed to your courier anytime between 8:00 AM and 1:00 PM on your return date (the third day).

Everything that arrived: the dress, shawl, packaging box, bag, eco bag, dust bag, hanger and garment bag. There is a checklist in your box and in your email.

Please do not. Professional cleaning is included in your rental, and home cleaning can damage delicate fabrics. Just return it as it is.